I upgraded to Asset 6.0 from a really old version (I believe 4-something) and use the CMDB, but it was a major adjustment. The users
were not happy with the new complexity in the system because they can't just open a form and get all assets in it if they want. It took some time to adjust. Also, because my data was so old, it was not possible to simply upgrade asset. I ended up exporting everything to CSVs, and on my development system I created some test assets of each of the types I was going to import to and made sure that I had the same fields filled out the same way in relation to the classid and other system generated fields. Also I did end up customizing Asset 6.0 and CMDB 1.0 because there are fields that someone added in the old system that did not exist and were fairly important. I'm hoping to do it a little more cleanly in the future and be able to store things like rack locations in the proper table instead of adding a field to BMC_ComputerSystem. Additionally, because the Asset system is harder to navigate and much harder to enter data into, you will really want a discovery suite like BMC provides. Cheers, Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Tuesday, August 22, 2006 1:39 PM To: [email protected] Subject: HelpDesk 6.x - CMDB Are any of you out there using the Help Desk package and struggling with the way they have changed the Asset Tracking part of the package to the CMDB? What did you do to work around it or to use your old data in the new format??? We track 4 major things. PC Scanner Monitor Printer We don't need all of the other fluff and stuff. ARS 6.3 HD 6.0 Oracle Win2003 Thank you! Claire ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org The information in this e-mail, and any files transmitted with it, is intended for the exclusive use of the recipient(s) to which it is addressed and may contain confidential, proprietary or privileged information. If you are not an intended recipient, you have received this transmission in error and any use, review, dissemination, distribution, printing or copying of this information is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately of the erroneous transmission by reply e-mail, immediately delete this e-mail and all electronic copies of it from your system and destroy any hard copies of it that you may have made. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
