You can install the 64-bit client, just make sure you install the
optional 32-bit libs.  Remedy is written to use the OCI libs for
communication to the db.  Since it was compiled using the 32-bit libs,
that's what it needs to run.  sqlplus, netca, etc. are all just junk
to Remedy.

You may also want to look into the Oracle instant client, which is a
zip of the libs for various platforms.  No installation required, just
unpack, configure your env vars, and go.

http://www.oracle.com/technology/tech/oci/instantclient/index.html

Axton Grams

On 8/24/06, Den Fong <[EMAIL PROTECTED]> wrote:
**
Brian

We have the DB sitting on a linux 64bit server, it's just the ARS
installation & client on it's own 64bit environment that is causing issues.
There isn't a chance in H*** a windows server would be used.

The issue is the 10g 32 bit client won't install on the 64bit SUSE box.  We
are going to try and run the installation off the 64bit client.  I've also
put in a call to remedy about this too.

Thx

Den

**

>>> "Luke, Brian" <[EMAIL PROTECTED]> 8/24/2006 10:22 AM >>>

Den,
    Based on feedback from consultants, we ended up keeping Oracle10g/64 on
a Linux box (RHEL4) and running ARS itself on a 32-bit W2K3 box with the
10g/32 Windows client.  In short, Oracle works fine on Linux/64, ARS may not
work quite as well - I hope that improves, but it's what I understand.
Another advantage of this is isolation of the ARS & DB system load.


So is your problem that the Oracle 10g/64 client won't work on Suse/64 or
that ARS won't work with it?  Can you use the command line sqlplus to
connect to your DB?

-Brian Luke
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Den Fong
Sent: Thursday, August 24, 2006 6:49 AM
To: [email protected]
Subject: Install 7 oracle 10g client

**
Hi Listers

I'm starting an installation of 7 on our new Suse linux box, however I'm
just wondering if anyone has successfully installed the oracle 10g client 32
bit on the 64 bit OS?  Our dba's are trying to get this up so I can begin
the installation.

OR

If you have successfully ran ARS 7 on the 10g 64 bit client I would like to
hear about that as well.

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