Sent on behalf of Colin Miller: ______________________ Greetings Remedy Enthusiasts,
Please allow me to introduce myself my name is Colin Miller. I am a employee of General Mills. I am the new NWRUG coordinator. I have been a Remedy Developer since 1997. I have worked for the following companies: Ameritech/SBC now SBC/ATT - Hoffman Estates, IL Maryville Technologies – Itasca, IL VISTA Information Technologies, Inc. – Chicago, IL Pactiv Corporation – Lake Forest, IL General Mills Inc. - Minneapolis, MN I am excited about having the opportunity to serve in this position. I would like to thank the previous coordinator Steve Dropkin and my co-worker Richard Brooks for bringing me up to speed. The following agenda has been set for the September 13th meeting: September 13, 2006 12:00 pm to 4:00 pm <-- note starting time Location: Allina Hospitals & Clinics 2925 Chicago Avenue Minneapolis, MN 55407 General phone: 612-262-5000 ______________________ Arrival 11:30 am – 12:00 pm Welcome 12:00 pm – 12:10 pm Introductions 12:10 pm – 12:30 pm Remedy ITSM 7.0 and ARS 7.0 Jason Waters, BMC Corporation 12:30 pm – 1:30 pm Allina’s Custom Built Desktop Technology Remedy Request Application Allina Hospitals and Clinics 1:30 pm – 2:00 pm Break and Networking, compliments of Allina 2:00 pm – 2:15 pm Program Management, Resource Management and Time Tracking on Remedy (Turning your Remedy Implementation into a Work Management System) Stanley Feinstein, Project Remedies Inc. www.pri-us.com 2:15 pm – 3:15 pm Email URL Redirect Through Remedy Customer is able to place a URL in an email, that when clicked on would take the customer directly to a Incident/Task status page. Matthew Perrault, General Mills 3:15 - 3:45 pm Wrap-up 3:45 pm – 4:00 pm Post Meeting Get-together TBA 4:00 pm - ? ______________________ Please RSVP with your name and company name to [EMAIL PROTECTED] or 763-764-5168. It will help us prepare badges and refreshments. You will be required to sign in with Allina corporate security at the meeting site. Here's a link to a PDF with a map and directions: http://www.allina.com/ahs/aboutall.nsf/page/PhillipsGuide03.pdf/$FILE/PhillipsGuide03.pdf Parking is available in the Ramp, in "Short Term" parking. Access to the Ramp is from 10th Street. Signs will provide add'l assistance. Parking card may be validated at the Security Desk when you leave. Check in is mandatory at the Security Desk within the Allina Commons lobby. For more information about the meeting location , please contact Sharon Johnson for further details: [EMAIL PROTECTED] or 612-262-1256 I look forward to seeing you there. Regards, Colin Miller SIM Team Remedy Developer [EMAIL PROTECTED] 763-764-5168

