I recently developed a survey prototype following the general methodology I
had used years before at another site.  Since this implementation included a
Web interface, it proved to be more complicated than I had expected.  This
involved an "Active State" PERL interface and a Web hosting site as well as
Active Links, Filters and macros.  Eventually, I plan to add an escalation
to bypass the human interface form where the time periods to survey are
selected.  Since the workflow schematic is all on paper, I can't that
(unless I take a picture and download it).  I'll be happy to contribute what
I can to any interested parties.  

One site you may want to check out is the NCSU helpdesk which has a very
good example of a clean, concise survey interfaced with a PERL main module:
http://help.ncsu.edu/services/survey/survey.pl?callid=######  where ######
is the actual ticket number of your ticket.  If you open up a dialogue with
them you will find them very accommodating.

I checked out a good number of COTS packages for possible use and found that
despite promises and assurances from the Reps, every one of them fell short
of the basic functionality we required.  What we wanted was very simple but
we did not want our users logging in to our Remedy system and we did want
the capability of a sliding "Likert" scale response in a Web interface.
Feel free to contact me directly if you think I can be of help.

Don Moore
SAIC-HCC  Rockville
[EMAIL PROTECTED]
(301) 998-7340

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