Hey Brian, Did you try running the arreload utility for the users? Another wild probabilty to get it corrected. Wanna confirm with Remedy before running it? Thanks, Mohan
--- "Sokol, Brian" <[EMAIL PROTECTED]> wrote: > I am on patch 1 on both server and mid tier. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mohan > Panchangmath > Sent: Friday, August 25, 2006 12:01 PM > To: [email protected] > Subject: Re: Help ARS 7 Upgrade Gone Bad > > Hi Brian, > > I dont know if you have applied the midtier patch > aswell but Remedy says they have fixed the below > defect in their midtier patch.. > > SW00217326 Groups field ( 104,.....) cannot > translate > group name into group id on Display,Window > Open,Window > Loaded > > > I have not tried this . Hope it helps. > Thanks, > Mohan > > > --- "Sokol, Brian" <[EMAIL PROTECTED]> wrote: > > > I upgraded my production server to ARS 7 patch 1 > and > > have had nothing > > but problems. I now am getting calls from users > who > > are only getting > > read only access to the system. I just noticed > that > > they have no Groups > > associated with their Ids in the User form. Adding > a > > group to their > > account has not helped at all. Anyone have any > > ideas? > > > > Brian Sokol > > Manager, Desktop Services > > Scholastic Inc. > > 212-343-6494 > > [EMAIL PROTECTED] > > <http://www.scholastic.com> > > > > > ________________________________________________________________________ > _______ > > UNSUBSCRIBE or access ARSlist Archives at > > http://www.wwrug.org > > > > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam > protection around > http://mail.yahoo.com > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
