Brian, If the group list was mucked with... then I would also check the 'License Type' values too. And do not forget to verify that the server still sees all of the User license keys too.
I know that is very simple things, but at this point I would be double checking everything. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 8/25/06, Sokol, Brian <[EMAIL PROTECTED]> wrote:
I upgraded my production server to ARS 7 patch 1 and have had nothing but problems. I now am getting calls from users who are only getting read only access to the system. I just noticed that they have no Groups associated with their Ids in the User form. Adding a group to their account has not helped at all. Anyone have any ideas? Brian Sokol Manager, Desktop Services Scholastic Inc. 212-343-6494 [EMAIL PROTECTED] <http://www.scholastic.com>
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