No offense Dave, but it seems like this should be made available to all
paying customers, regardless of their ability to attend BUW.

Axton Grams

Easter, David wrote:
> Hello, ARSListers;
> 
>   How would you like to have a greater influence on new features and
> functionality in AR System and ITSM applications?   
> 
>   My name is David J. Easter and I'm a Product Manager with BMC Remedy.
> I am hosting a Thursday lunch discussion at BMC UserWorld of the current
> Request For Enhancement (RFE) process for BMC Remedy enhancement
> requests.  My goal for the meeting is to:
> 
> - Educate attendees on the current RFE process
>   - This includes both how customers see the process and a glimpse into
> the internal processing
> - Give some tips when submitting an RFE that will increase the chances
> of your enhancement being implemented
> - Brainstorm ways the community could better define, prioritize and
> manage the flow of RFEs into BMC Remedy
> 
> The meeting will be on Thursday, 8/31.  It will be in the Sutter Room on
> the 6th floor of the hotel and will begin at 12:00pm.  Lunch will be
> provided (sandwich buffet).  The room will hold 30 people comfortably,
> so come early if you want to ensure you get a seat.  (Others will not be
> turned away - but it may be Standing Room Only.)
> 
> This meeting is a "grass roots" effort by me to encourage more
> participation of the community in the general RFE process.  However,
> solid suggestions that come out of this meeting will be folded into the
> official process if appropriate.
> 
> Please come by if you have the time and desire.  I look forward to
> meeting you all!
> 
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit
> BMC Software, Inc.
> 
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