Stephen you can try splash=no, but I don't think that will work. I think it has to be in the ar.ini file.
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Heider, Stephen
Sent: Wednesday, August 30, 2006 1:46 PM
To: [email protected]
Subject: Get Rid of the Splash Screen on User Tool
ARS 6.3, 7.0
Is there a command line switch or setting that will stop the BMC splash
screen from appearing when you start the Remedy User Tool? I searched
the online help and I didn't see it in the Tools -> Options dialog.
I used to think that the splash screen was only displayed because the User Tool was initializing. After testing the v-Go SSO product (nice) I now know that is not the case.
When I configure v-Go to automatically log me in to the User Tool my login name and password are entered and submitted, and I am authenticated and completely logged in *while the splash screen is still displayed*. The splash screen now seems to be simply advertisement.
With every application I use the first thing I do is turn off the splash screen if possible. It slows me down... I am interested in using the product, not looking at their advertisement. I log into the User Tool to multiple servers about 25 times a day.
If BMC has prevented users from disabling the splash screen could someone at BUG asked about this?
Thanks.
Stephen
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