Have You set any null defaultvalues in this form, stored localy, maybe also some wf can be involved setting this field to null? If some other user log on to your pc, will they get the same error? /L ars
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Greg Orndorff Sent: Thursday, August 31, 2006 2:31 AM To: [email protected] Subject: ITSM 7 SRM Error When submitting an Incident, I and another user get the following message: "ARERR [326] Required field cannot be reset to a NULL value: SRM: RequestInterface_Create (1000000337) ARERR [326] Required field cannot be reset to a NULL value: SRM: RequestInterface_Create: Login ID" It prevents us from submitting the ticket. All other users are fine. At one point, I was able to submit Incidents. I've tried completely uninstalling and reinstalling to no avail. When we log in on other machines though, it works fine. I've logged a ticket with BMC and sent the filter log to them but haven't heard anything back. We're using Windows XP. Has anyone else experienced this error? Thanks, Greg Orndorff Pegasus Solutions _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
