What problem is there with using the same instance with different
schemas?  We have one server with 4 arsystem schemas in a single
instance, not to mention that are dozens of other schemas in the
instance not being used for Remedy.

Using the same tablespace will be a problem if you try and do a fresh
install because the arserver installer is flawed in the sense that it
drops whatever tablespace you install arserver to and recreates it.

Creating another instance has a lot of overhead associated with it (two
sets of processes, two sga's, etc.)

If the db server has enough hardware to fulfill the software's requests
you should not have a problem sharing an instance.

Axton Grams

Grooms, Frederick W wrote:
> **
> He said they were on 2 different servers
> 
> ------------------------------------------------------------------------
> *From:* Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] *On Behalf Of *McKenzie, James J C-E LCMC
> HQISEC/L3
> *Sent:* Friday, September 01, 2006 1:41 PM
> *To:* [email protected]
> *Subject:* Re: Setup Dev Server
> 
> **
> 
> Fred:
> 
> I think the problem may be that the production and dev servers are
> pointing to the same Oracle DB Instance and that they are installed in
> two different tablespaces.  This can lead to disaster of major proportions.
> 
> Solution:
> 
> Have DBA create a second instance on the Oracle DB for development.  Or
> install Oracle on a second server (this is LEGAL per Oracle.)
> 
> James McKenzie
>  
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
> Sent: Friday, September 01, 2006 11:17 AM
> To: [email protected]
> Subject: Re: Setup Dev Server
> 
> Do you have the environment variables set up correctly?
> 
>  The 32 bit Oracle 9iR2 client in the path before your 64 bit Oracle
> 9iR2 client.
>  ORACLE_HOME pointing to your 32 bit Oracle 9iR2 client.
>  ORACLE_SID and TWO_TASK set for your dev database.
>  TNS_ADMIN pointing to your tnsnames.ora file.
> 
> Fred
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of John Kelley
> Sent: Friday, September 01, 2006 10:31 AM
> To: [email protected]
> Subject: Setup Dev Server
> 
> Hi List:  First time emailer.  Long time reader.
> 
> I'm trying to setup our Dev Box(Windows 2003sp1) with AR 6.3.  Having
> errors upgrading an existing DB.
> We took a copy of production DB, and placed it on a different oracle
> Server. Oracle 9.2.0.4.0   64bit.
> My tnsnames is set correctly to Dev Server and connection to remedb
> listener.
> The name of the DB is the same for Production and Dev.  Which is OK.
> They are on different servers.
> When I'm setting up the Dev server running server.exe,  Its asks for SID
> name and what type of install.  Upgrade, Overwrite or Shared.  I select
> Upgrade because the DB out there is an exact copy of the Production
> having all the Data - I want the data in tact just to install the Server.
> 
> Here is the Error
> 15:40:39 An error was encountered during the upgrade of the AR System
> database.
> 15:40:39 Installation terminating ... Original database server is intact
> and accessible
> 15:40:39 Resolve the problem that causes the error (contact Technical
> Support, if necessary) 15:40:40 ****->[ShowMsg]: Setup is rolling back
> directories....
> 
> 15:40:40 Setup is rolling back the directories.
> 15:40:41 ServiceName not found. Using Default: Remedy Action Request
> System Server
> 15:40:41 ****->[ERROR]: AR System Database upgrade error. The original
> database is intact and accessible.
> 
> Anyboby have something similar.  Or suggestion.
> 
> John Kelley
> Help Desk Analyst
> 130 Royall Street
> Canton, MA  02021
> Mail Center 1W
> 781-737-3564
> 
> _______________________________________________________________________________
> 
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