Axton:
You just about hit the nail on the head. However, I've seen mail servers (MTA) that are setup to allow local delivery only where this error (SMTP 550) happens. The fix is to reconfigure the MTA to allow delivery to a limited set of addresses only.
Also, thanks for the wiki page for MTA conversations. It's filed away.
James McKenzie
L-3 GSI
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Grams
Sent: Friday, September 01, 2006 12:12 PM
To: [email protected]
Subject: Re: Error sending email
What MTA are you using (e.g., sendmail) and what is the from address configured in the AR System Email Mailbox Configuration form?
Try to do a telnet session to your MTA using smtp (port 25) and see if you can send the message. See http://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol for instructions on having a conversation with your smtp server.
If you still receive the smtp 550 it's because relaying to address x (probably outside domains, most common configuration) is not allowed by your MTA.
Axton Grams
Rafael Bertolini wrote:
> Hi all!!!
>
> I've created a SLA that sends an email after sometime a incident is
> created. It also sends an alert. The SLA is working, since I've got
> the alert, but no email was sent. In the AR System Email Error Logs,
> I've got this message
>
> Invalid Addresses;
> nested exception is:
> class javax.mail.SendFailedException: 550 5.7.1
> <[EMAIL PROTECTED]>... Relaying denied
>
> javax.mail.SendFailedException: Invalid Addresses; nested exception
> is:
> class javax.mail.SendFailedException: 550 5.7.1
> <[EMAIL PROTECTED]>... Relaying denied
>
> at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848)
> at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323)
> at
> com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74)
> at
> com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule
> .java:1468)
>
> at
> com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360)
> at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268)
> at java.lang.Thread.run(Thread.java:534)
>
> It says invalid addresses, but the email [EMAIL PROTECTED]
> is correct (mine).
>
> What else could be?
>
> ARS 6.3
> Solaris 8
>
> TIA,
> Rafael Bertolini
>
