I usually do not re-post but I know that many were at BUG last week... I have an idea for an application and if I can get the login to work in .Net I think I will be able to create it.
Thanks in advance. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Thursday, August 31, 2006 9:12 AM To: [email protected] Subject: Login to UserTool with COM, .Net Remedy User Tool 6.3, 7.0. I am trying to login to the Remedy User Tool via .Net. I created a new VB.Net console app. Both code snippets below result in the same error: "You could not be logged in.", with error number -2147467259. Option 1: Dim ARSApp As Object = CreateObject("Remedy.User") ARSApp.Login("Demo", "secret", 1) Option 2: ' Add a reference to aruser.tlb (tried 6.3 and 7.0) Dim ARSApp As New ARUSER.COMAppObj ARSApp.Login("Demo", "secret", 1) I also tried setting the 3rd parameter to 0, false and true - same result. I have tried different logins and also the Login3 method that accepts the authentication parameter. It doesn't seem to matter what values I use for username and password (even if they are not actual users). I have searched the List, Matt Reinfeldt's site, Google, ARS .Net API Help, Community Downloads, and Community Message Board. The Community Message Board had a similar posting from Nov 2005 entitled "AR User Automation API Login Failure". Appajee posted a response that Preference Servers were not supported. Does anyone know if this is true for the new User Tool 7.0? We user preference servers here, yet I can still login manually to the User Tool without entering a preference server - shouldn't the Remedy.User object also work? Thanks. Stephen ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

