You could copy the contents of the Summary field into a temp field using the replace function to strip out unwanted characters and then use the stripped version in your run process action.
John -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Tuesday, September 05, 2006 11:33 AM To: [email protected] Subject: OT: Kind of: mailto error I am having a problem here and I hope someone here might know of a way around this. I have a button that this AL run from: PERFORM-ACTION-OPEN-URL mailto:$Requester Login Name+$?subject=$Case ID+$ $Summary$ This works fine 99% of the time but I have seen this problem were the summary has a double quote or an & in the text. When this happens I get an error (The command line argument is not valid. Verify the switch you are using.) AR 6.03, patch 5, SQL 2000, Outlook 2003 Thanks Dan C ________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

