Hello Joe,

Yep, the group names and ID's are equal.. We used a DB dump and
re-import to duplicate production to dev and only removed customer
related data (names, addresses & co)..

George


On 9/6/06, Joe DeSouza <[EMAIL PROTECTED]> wrote:
**


Very basic question... Have you checked if the permission groups on both the
dev and prod instances are identical - both group names and their ID's
should be the same...

Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.




----- Original Message ----
From: "Kemes, Lisa" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wednesday, September 6, 2006 9:15:27 AM
Subject: Re: AL stopped working (no changes on AL)


I had an AL just stop working all of the sudden and what I had to do was
delete it and then re-import the AL from the Prod server.  Sometimes
AL's get corrupted.  Now my AL has no more problems on my Dev server....

If this does not work, at least it only takes a couple of minutes to
do....

Hope this helps

Lisa

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nyall McCavitt
Sent: Wednesday, September 06, 2006 8:35 AM
To: [email protected]
Subject: Re: AL stopped working (no changes on AL)

Hi,

Just a thought.

Have you defined the Report Server option in the User Tool to point to
the dev server. If so, does the report exist on the Report form on dev
server?

If I have misread this problem then please ignore this.

Thanks.

Nyall

George Barsan wrote:
> Hi Tim,
>
> Thanks for the quick answer. The DEV environment is a full copy of the

> production, all forms exist there as well (although containing test
> data!).
>
> The second AL having the same problems does the following actions:
>
>  0 push fields (update existing request in another form)
>  1 set fields from another form
>  2 open window (yep, that's the one!)
>  3 set fields from another form
>  4 set field locally
>  5 set field locally
>  6 set field locally
>  7 commit changes
>  8 close window

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