Kathy:
It is possible to do this but I don't have the knowledge on how to do this in the database, but I have done this through an export/import. Just set the import tool to gen new id's.
James McKenzie
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kathy Morris
Sent: Wednesday, September 06, 2006 2:06 PM
To: [email protected]
Subject: Re: Created 15,000 tickets
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Yikes!! This is alarming. Your advice regarding the "tickets created after the auto-generated tickets" -- can the new tickets created today be renumbered directly in the database?
