Thanks for the help all. i'm gathering from the postings that what i've been doing is about the right way to go about it so i will just keep on that path until i can get into school.
Again thank you much. Back to my dev server to see what i can break ;-) Jason lars.j.pettersson wrote: > > Hi! I don't agree that studying Oracle is the right for You, I have been > an ars developer since 1997, and never noticed that I miss knowledge about > Oracle, C and VB ...well, yes good to have knowledge, but it's not releted > to the title 'Remedy Administrator'. > > Question: What are the expectations upon You? Are you responible for an > ars system in production? just to maintain this, have it up and running, > or many change requests related to the ars code which must be implemented > in a few months? > > Do You have any DBA at your company? He/she takes care of Oracle i think. > > Start to learn the usertool, how it works, that's the basic before you > login to the admin tool and make any changes. > If You don't have any knowledege about macros, how to perform a search on > ASB, it will be diffucult to analyze the code. > And, you must also have 100% knowledge about the application, how it > works, knowledge about Groups and policys for permissions in the > application. > > Later, continue with Oracle and C. > > L ars > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Barber, Dave > Sent: Friday, September 08, 2006 3:47 PM > To: [email protected] > Subject: Re: new remedy admin needs training advice (U) > > > Have you had any background in any sort of application development - ie. > Anything like VB, C, or even HTML coding? > > Regards > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios > Sent: 08 September 2006 14:43 > To: [email protected] > Subject: Re: new remedy admin needs training advice (U) > > unfortunately no. all my experience is all helpdesk and server > administration related. I've just started studying Oracle and i've dug > into the books that came with ARS but thats all i've got so far. > > Jason > NoSuch > > > Hennigan, Sandra H CTR OSD EOST wrote: >> >> UNCLASSIFIED >> >> Do you have any database or account management experience? >> >> Sandra Hennigan >> >> OSD Remedy Administrator >> Office # 703-602-2525 x251 >> CACI - Ever Vigilant(tm) >> >> Apparently, there is nothing that cannot happen today. Mark Twain >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios >> Sent: Wednesday, September 06, 2006 2:56 PM >> To: [email protected] >> Subject: new remedy admin needs training advice >> >> >> Hi all, >> >> I've recently been assigned the title of Remedy Administrator...the >> problem...i'm a Sys Admin with very little Remedy experience and my >> company won't be able to get me into training until january or so. >> >> My question is this. What should i be studying outside of the remedy >> manuals so i can become at least fairly proficient. I've managed to >> work out some basic things like CTI's, basic AL's and escalations, and > >> some basic CM and Helpdesk administration but its been very very slow. > >> What programs, languages, etc.. should i be focusing on? >> >> Any advice would be much appreciated. We're working on a Windows 2k3 >> platform with AR System 6.3 and Oracle 9i. >> >> V/R >> >> Jason >> NoSuchStudios >> >> -- >> View this message in context: >> http://www.nabble.com/new-remedy-admin-needs-training-advice-tf2228920 >> .h >> tml#a6177596 >> Sent from the ARS (Action Request System) forum at Nabble.com. >> >> ______________________________________________________________________ >> __ >> _______ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> >> ______________________________________________________________________ >> _________ UNSUBSCRIBE or access ARSlist Archives at >> http://www.wwrug.org >> >> > > -- > View this message in context: > http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28U% > 29-tf2235514.html#a6209165 > Sent from the ARS (Action Request System) forum at Nabble.com. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > -- View this message in context: http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28U%29-tf2235514.html#a6210676 Sent from the ARS (Action Request System) forum at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
