Kelly I have the SMS Discovery service product installed
here and can vouch for it's poor performance. I got a test copy of the SQL
product and it is much, much faster. I can not use the SMS product to pull in
our software info since it takes 3 1/2 days to run! Is BMC going to retire (I
hope) the current SMS product and move everyone to the SQL product? I have been
asking my sales rep to allow me to swap products but so far have not been given
permission for this. I also have a ticket open with support. Can you shed any
light on this?
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver
Sent: Thursday, September 07, 2006 10:45 PM
To: [email protected]
Subject: Re: Remedy/SMS with xinify
Xinify has built an integration between SMS 2003 and CMDB 2 /Asset 7 using
Remedy Link for SQL 7. The integration is in closed beta at the moment but will
soon be available FREE to the BMC community. We were commissioned by BMC to
build this integration and it was done with the full support of Remedy
Engineering.
A little background - The product Remedy Discovery Services for SMS is
based on Enterprise Integration Engine (EIE) and an adapter was built to talk to
SMS via WMI. This was revised/updated to work with EIE 7 but there are no out of
box mappings and it is is really slow. An alternative was demanded by several
customers. That's were we come in.
The Microsoft SMS Atrium Integration is using Remedy Link for SQL, also
based on EIE, but going directly to the SQL tables and views. The reason we went
this way is because is is exponentially faster. Additionally, our integration
comes with the "mapping and exchange" work already done. Mapping is EIE term for
basically doing push field from a source to a target. Echanges are the
containers that run like an escalation to trigger the mappings to run. The
mappings create/update/delete(if desired) CIs and Relationships in Atrium. Not
only that but it includes workflow to cleanse and normalize some data and
includes sample reconciliation rules and categorization workflow. It is as close
to plug and play as you can get considering both SMS and Remedy applications
could have been customized.
-------- Original Message --------
Subject: Remedy/SMS with xinify
From: "McKenzie, James J C-E LCMC HQISEC/L3"
<[EMAIL PROTECTED]>
Date: Thu, September 07, 2006 1:30 pm
To: [email protected]
**Again, another request for comments and best practices advise on this comibination?James McKenzieL-3 GSI__20060125_______________________This posting was submitted with HTML in it___
