Paul,

One method I have had success with is using Java to call the web service

For the Java piece, get the Java Web Services Developer pack (v1.6 for JDK < 1.5; v2.0 for JDK 1.5) and use wscompile to generate Java stubs from your WSDL.

Then you can use Remedy's Java Scripting Filter Plugin, which allows you to call Java, not Javascript, from a Filter with multiple input and output mappings to Remedy fields. This is available from the Remedy community downloads. It also contains examples of calling a web service to get the stock price. The input is read from a Remedy field, the filter invokes the Java code, and the output is mapped back to a Remedy field. Since the call is run inside of the Remedy JVM, it is fairly fast.

Russell

Clements, Paul wrote:
**

Hi,

I am currently having problems getting a WSDL to parse in Remedy. The feeling I get from speaking to people off list is that Remedy is simply incapable of working with WSDL files of a certain complexity. Personally I find this strange as far as I can see the Remedy documentation makes no mention of the fact that web services may work but sometimes they may not ?!

If I really can’t get the WSDL to parse I am starting to look around for alternatives. Does anyone on here have any good suggestions for interfacing with a web service without using Remedy ?

Cheers,****

Paul Clements

IT Professional Officer

Glasgow City Council

Centenary House

100 Morrison Street

Glasgow G5 8LN

Phone: 0141 418 1332

Email:  [EMAIL PROTECTED]

Web: www.glasgow.gov.uk****



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