Mimi, If you mean youre losing the formatting of the xls file when saving as a csv file, heres the fix. If youve already changed the cell formats in xls, do it again in the csv file (date formats, etc.). When everything looks the way you want it, save the csv file and DONT OPEN it again to see if its still formatted properly. If you do youll see that the format has been lost and youll need to format again. If you have a Case ID with leading zeroes, change the format of those to Custom and enter 000000000000000 (15 0s) or however many you have as your input length. It took me a while to get the hang of this, but now I have no problem importing into Remedy.
HTH, Ricki Haines On Tue, 12 Sep 2006 12:00:18 -0700, Mimi Lakew <[EMAIL PROTECTED]> wrote: Hello, I am trying to convert an xls file to csv file so I can import the data in remedy as csv file. Can anyone tell me how can I convert the file please? Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

