Mimi,

There are 2 methods for opening a .csv file to see if your formatting is
correct.
      More work / Easier to Read - Rename the .csv file to .txt and then
      open the new file in Excel and pay special attention to the format
      for each column.
      Less work / Harder to Read - Open the .csv file with notepad.

Hope this helps.

Ron Fariss

AIG Technologies
Remedy & TelAlert Administration
Work:  (713) 831-2365
Cell:     (281) 782-0979


                                                                                
                                                       
                      Ricki Haines                                              
                                                       
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Mimi,

If you mean you’re losing the formatting of the xls file when saving as a
csv file, here’s the fix. If you’ve already changed the cell formats in
xls, do it again in the csv file (date formats, etc.).  When everything
looks the way you want it, save the csv file and DON’T OPEN it again to see

if it’s still formatted properly.  If you do you’ll see that the format has

been lost and you’ll need to format again.  If you have a Case ID with
leading zeroes,  change the format of those to Custom and enter
000000000000000 (15 0’s) or however many you have as your input length. It
took me a while to get the hang of this, but now I have no problem
importing into Remedy.

HTH,
Ricki Haines




On Tue, 12 Sep 2006 12:00:18 -0700, Mimi Lakew <[EMAIL PROTECTED]>
wrote:

Hello,

  I am trying to convert an xls file to csv file so I can import the data
in remedy as csv file.  Can anyone tell me how can I convert the file
please?

  Thanks!

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