Himanshu:
Can you please post this as a new message with an appropriate title?
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 8:15 AM
To: [email protected]
Subject: Re: Mid-Tier 7.0 Installation Problem
Hey List
I know its going to be very simple but now since I have tried all my combination (i.e. using braces ) I would like to seek your help.
I want my ACTL to execute its 'Else Action' for the below mentioned 'Run If ' condition
( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status' != $NULL$ AND 'Case ID+' != $NULL$)
every things works as desired when I use just one of them but with an OR when try to have both the condition in my Run If ... I fail
Note : I do not want to make use of any other parameter other than the Status & 'Case ID
Thanks for your quick help
Himanshu Kohli
Remedy Developer / Administrator
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