When you start up the arserver, you should see versions for the ARS server, Email Engine, CMDB Engine and Recon Engine, if they are installed.
By accessing the Mid-Tier configuration page, you should see the current version of Mid-Tier and any applied patches.
If you have access to the SHARE:Application Properties form, you can look at the version level of the various Information Technology Service Management modules such as Help Desk or SLA. For the older versions, you can open the Form, open Form Properties and look at the Change History. For the newer versions, this information is not correct.
James McKenzie
L-3 GSI
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [EMAIL PROTECTED]
Sent: Thursday, September 14, 2006 10:48 AM
To: [email protected]
Subject: Re: Simple Question, about versions
well my case is AIX
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