Rick:
I also looked at the form properties for the various forms. For versions 5.6 and below, this information appears to be in the Change History for the form. For versions 6.0 and up, you have to look at the SHARE:Application_Properties form and look up Name in the Property Name field and then the Proper Name for the process such as Remedy Help Desk for the Help Desk module.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick cook
Sent: Thursday, September 14, 2006 10:52 AM
To: [email protected]
Subject: Re: Simple Question, about versions
**
True on MT - forgot to mention that one. She didn't mention Windows or Unix.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thursday, September 14, 2006 10:45 AM
To: [email protected]
Subject: Re: Simple Question, about versions
**
Rick and ??:
The Mid Tier version appears on the login page on my system.
If you are in a Unix environment, when you start the processes, you get the versions. I think these are available under the task manager or by reviewing the properties for the individual programs.
James McKenzie
L-3 GSI
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick cook
Sent: Thursday, September 14, 2006 10:41 AM
To: [email protected]
Subject: Re: Simple Question, about versions
Click on Help --> About. For applications v6 and above, look in the SHR:ApplicationProperties form.
Rick
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [EMAIL PROTECTED]
Sent: Thursday, September 14, 2006 10:30 AM
To: [email protected]
Subject: Simple Question, about versions
How can I know the version of Remedy products?
I mean, there is a command or any form has this information?
about
Flashboard
Email Engine
SLA
Help Desk
Mid-Tier
regards,
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