The problem with this is that at some point (I think 5.1.2), Remedy
changed from using a reversible/proprietary encryption to storing a
hash of the password.  To convert a hash to the former would require
the value used to generate that hash, which would kind of defeat the
strength of using a hash to store the value in the first place.

Axton Grams

On 9/14/06, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
**


LJ:

I've been asking this question and have not got an answer.  Is it possible
to down-level the encrypted password that is passed into the export file
from the scheme used by 6.x to the scheme used by 5.x?


James McKenzie
L-3 GSI


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Thursday, September 14, 2006 12:20 PM
To: [email protected]
Subject: Re: Syncing passwords between two servers


I may be wrong but I believe what Axton (I think it was him anyway) was
suggesting was a filter on server 6.x that fires when the password changes.

That filter fires on the server to do a runmacro.  The runmacro would do an
export of the user record in question.  Than that same command script
(server side) would run an arimport to server 5.x.  None of this would occur
on the client...so as such would not be an issue of a client being opened
and such


L. J. Head
Software Engineer
Remedy Approved Consultant
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rmdy_Buckeye
Sent: Thursday, September 14, 2006 1:13 PM
To: [email protected]
Subject: Re: Syncing passwords between two servers




RunMacro
Description Run the specified macro, substituting the specified parameters.
The macro is run in visible mode. If you run this method against an
invisible instance of Remedy User, it will be made visible to the desktop
user. If Remedy User User is visible but minimized, its window will be
brought to the foreground.

The
desktop user must dismiss any dialogs triggered by the macro before your
automation client can regain control.

The above is taken from the C_API_Guide_English page 421.

To reiterate, when a password is changed on the User form on server
A(running 6.0), I want to in the background send that password and user id
to server B(5.0) and have the Remedy software on server B sync up that
password.


I do appreciate this assistence, so far I am impressed by the number of
people and qualit of respones on this website. Ill let my team know about
this group.

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