Hi there, How r u?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu Sent: Friday, September 15, 2006 8:13 PM To: [email protected] Subject: Re: Two different Condition 's in Run If Hi Fred No even what you have suggested this time didn't worked :( 1) First options of yours fail for both the scenario's i.e. CREATE & QUERY 2) Second option i.e. by making a swap by using a NOT works only for the first condition ( i.e. Query or Create ..which ever is mentioned before the OR ) (NOT (($OPERATION$ = "CREATE") AND ('Case ID+' = "HD")) OR(($OPERATION$ = "QUERY") AND ('Case ID+' = $NULL$))) ==> Works for CREATE (NOT (($OPERATION$ = "QUERY") AND ('Case ID+' = $NULL$)) OR (($OPERATION$ = "CREATE") AND ('Case ID+' = "HD"))) ==> Works for QUERY Looking forward to crack this simple :( stuff with your Help & Info Himanshu ________________________________ From: Action Request System discussion list(ARSList) on behalf of Grooms, Frederick W Sent: Thu 9/14/2006 7:25 PM To: [email protected] Subject: Re: Two different Condition 's in Run If You want the error for these 2 conditions (and the error is in the else). 1) On Query when he has no Case Id selected or searched (i.e. Case ID = Null ) 2) On Create when his Case ID has a default value ( Case ID = HD) So those conditions would be: 1. ($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$) 2. ($OPERATION$ = "CREATE") AND ('Case ID' = "HD") So putting them together would be (This will give you the error in the If): (($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$)) OR (($OPERATION$ = "CREATE") AND ('Case ID' = "HD")) You can either swap the actions or NOT the entire criteria: (NOT (($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$)) OR (($OPERATION$ = "CREATE") AND ('Case ID' = "HD"))) Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu Sent: Thursday, September 14, 2006 3:11 PM To: [email protected] Subject: Re: Two different Condition 's in Run If James It so simple but making me really crazy about it ... ok let me try to explain you briefly I want to block a user action on a Button Click to open a new Window and to include both the condition's in a single ACTL's Run If 1) On Query when he has no Case Id selected or searched (i.e. Case ID = Null ) 2) On Create when his Case ID has a default value ( Case ID = HD) Now I am trying that Run If ==> ('Case ID' != $NULL$) OR ('Case ID' != "HD") If Action ==> Open the Window Else If ==> Error Msg Result : If I use only one of each condition in the Run If ..it works as desired but fails when I try to use both with "OR" I beleive its somthing to relate with the execution of an ACTL at two different Operation's CREATE & QUERY on Help Desk form. I am having ARS 6.3 , Windows 2k with MS SQL 2K I hope you will be able to pull me out of this ... Thanks & Regards Himanshu Kohli Remedy Developer / Administrator PS : It looks so simple but has made me sound like .... ________________________________ From: Action Request System discussion list(ARSList) on behalf of McKenzie, James J C-E LCMC HQISEC/L3 Sent: Thu 9/14/2006 3:14 PM To: [email protected] Subject: Re: Two different Condition 's in Run If Himanshu: What EXACTLY are you trying to do? Your Run-if qualification is leading me to ask the question. Thank you for changing the Subject: James McKenzie L-3 GSI ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu Sent: Thursday, September 14, 2006 12:06 PM To: [email protected] Subject: Re: Two different Condition 's in Run If Eric No even this is not working ... Frederick My ACTL executes on a Button on Help Desk form and runs for both CREATE & QUERY operations but only Status field is a Required Field so idealy this should not make my Run If condition fail.. Once again If I am using just one of the condition without using 'OR' all works as desired... plz help me to get out of this puzzel... List : plz excuse me for not using a new subject in my initial post ..... that was a mistake :( Thanks & Regards Himanshu Kohli Remedy Developer / Administrator ________________________________ From: Eric Roys [mailto:[EMAIL PROTECTED] Sent: Thu 9/14/2006 11:21 AM To: Kohli, Himanshu Subject: RE: Mid-Tier 7.0 Installation Problem Try: (( 'Status' != "New") AND ('Case ID+' != "HD" )) OR (('Status' != $NULL$) AND ('Case ID+' != $NULL$)) The additional parenthesis are needed to distinguish one OR from the other. Eric Roys Sr. Software Engineer Verizon Business Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu Sent: Thursday, September 14, 2006 10:15 AM To: [email protected] Subject: Re: Mid-Tier 7.0 Installation Problem Hey List I know its going to be very simple but now since I have tried all my combination (i.e. using braces ) I would like to seek your help. I want my ACTL to execute its 'Else Action' for the below mentioned 'Run If ' condition ( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status' != $NULL$ AND 'Case ID+' != $NULL$) every things works as desired when I use just one of them but with an OR when try to have both the condition in my Run If ... I fail Note : I do not want to make use of any other parameter other than the Status & 'Case ID Thanks for your quick help Himanshu Kohli Remedy Developer / Administrator ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org <http://www.wwrug.org/> ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org DISCLAIMER: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. 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