Oh yeah at last this worked as desired .... yup with an extra ' ( ' made things
look good for both the condition's
Thanks a lot Fred , James & Carey & others too
Now I can say I will have a nice weekend :) .... as my intention to save system
from creating two ACTL's has been succesful
even though I am still trying to guess why without using a 'NOT' clause I am
having problem
Okay for all, the other way it worked was by creating two diff ACTL's and only
making use of If Action in both of them ( so no messing up with Else If )
1) IMF:HPD:OpenLandownForm02 ==> Execution Order = 0 , Execute On = Button
Run IF = (($OPERATION$ = "CREATE" ) AND ( 'Case ID+' = "HD" )) OR
(($OPERATION$ = "QUERY" ) AND ( 'Case ID+' = $NULL$ ))
If Action = Msg
2) IMF:HPD:OpenLandownForm03 ==> Execution Order = 1 , Execute On = Button
Run IF = No condition ...as I need to execute this all the time other
than my above covered 2 condition's
If Action = Open Window
So this was a another simple way in which I was able to get my desired Result
but I was required to have 2 ACTL's ,,,which was not making me feel good
Wishing you all a Wonderful Weekend ...
Himanshu Kohli
Remedy Developer / Administrator
PS : Just to share that from my persoal exp till date ... I found my solutions
for my Problems more quickly with you all in the AR List than from the Support
________________________________
From: Action Request System discussion list(ARSList) on behalf of Grooms,
Frederick W
Sent: Fri 9/15/2006 10:58 AM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
It looks like it's missing some parenthesis
(NOT ((($OPERATION$ = "CREATE") AND ('Case ID+' = "HD")) OR
(($OPERATION$ = "QUERY") AND ('Case ID+' = $NULL$))))
Without an extra ( after the NOT and ) at the end, the NOT is only
working on the 1st condition.
I should have layed it out in my normal method, sorry about that...
(NOT (
(($OPERATION$ = "CREATE") AND ('Case ID+' = "HD"))
OR
(($OPERATION$ = "QUERY") AND ('Case ID+' = $NULL$))
)
)
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Friday, September 15, 2006 9:43 AM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
Hi Fred
No even what you have suggested this time didn't worked :(
1) First options of yours fail for both the scenario's i.e. CREATE &
QUERY
2) Second option i.e. by making a swap by using a NOT works only for the
first condition ( i.e. Query or Create ..which ever is mentioned before
the OR )
(NOT (($OPERATION$ = "CREATE") AND ('Case ID+' = "HD")) OR(($OPERATION$
= "QUERY") AND ('Case ID+' = $NULL$))) ==> Works for CREATE
(NOT (($OPERATION$ = "QUERY") AND ('Case ID+' = $NULL$)) OR
(($OPERATION$ = "CREATE") AND ('Case ID+' = "HD"))) ==> Works for
QUERY
Looking forward to crack this simple :( stuff with your Help & Info
Himanshu
________________________________
From: Action Request System discussion list(ARSList) on behalf of
Grooms, Frederick W
Sent: Thu 9/14/2006 7:25 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
You want the error for these 2 conditions (and the error is in the
else).
1) On Query when he has no Case Id selected or searched (i.e. Case ID =
Null )
2) On Create when his Case ID has a default value ( Case ID = HD)
So those conditions would be:
1. ($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$) 2. ($OPERATION$ =
"CREATE") AND ('Case ID' = "HD")
So putting them together would be (This will give you the error in the
If):
(($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$)) OR (($OPERATION$ =
"CREATE") AND ('Case ID' = "HD"))
You can either swap the actions or NOT the entire criteria:
(NOT (($OPERATION$ = "QUERY") AND ('Case ID' = $NULL$))
OR (($OPERATION$ = "CREATE") AND ('Case ID' = "HD")))
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 3:11 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
James
It so simple but making me really crazy about it ...
ok let me try to explain you briefly
I want to block a user action on a Button Click to open a new Window and
to include both the condition's in a single ACTL's Run If
1) On Query when he has no Case Id selected or searched (i.e. Case ID =
Null )
2) On Create when his Case ID has a default value ( Case ID = HD)
Now I am trying that
Run If ==> ('Case ID' != $NULL$) OR ('Case ID' != "HD")
If Action ==> Open the Window
Else If ==> Error Msg
Result : If I use only one of each condition in the Run If ..it works as
desired but fails when I try to use both with "OR"
I beleive its somthing to relate with the execution of an ACTL at two
different Operation's CREATE & QUERY on Help Desk form.
I am having
ARS 6.3 , Windows 2k with MS SQL 2K
I hope you will be able to pull me out of this ...
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
PS : It looks so simple but has made me sound like ....
________________________________
From: Action Request System discussion list(ARSList) on behalf of
McKenzie, James J C-E LCMC HQISEC/L3
Sent: Thu 9/14/2006 3:14 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
Himanshu:
What EXACTLY are you trying to do? Your Run-if qualification is leading
me to ask the question.
Thank you for changing the Subject:
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 12:06 PM
To: [email protected]
Subject: Re: Two different Condition 's in Run If
Eric
No even this is not working ...
Frederick
My ACTL executes on a Button on Help Desk form and runs for both CREATE
& QUERY operations but only Status field is a Required Field so idealy
this should not make my Run If condition fail..
Once again If I am using just one of the condition without using 'OR'
all works as desired...
plz help me to get out of this puzzel...
List : plz excuse me for not using a new subject in my initial post
..... that was a mistake :(
Thanks & Regards
Himanshu Kohli
Remedy Developer / Administrator
________________________________
From: Eric Roys [mailto:[EMAIL PROTECTED]
Sent: Thu 9/14/2006 11:21 AM
To: Kohli, Himanshu
Subject: RE: Mid-Tier 7.0 Installation Problem
Try:
(( 'Status' != "New") AND ('Case ID+' != "HD" )) OR
(('Status'
!= $NULL$) AND ('Case ID+' != $NULL$))
The additional parenthesis are needed to distinguish one OR from the
other.
Eric Roys
Sr. Software Engineer
Verizon Business
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kohli, Himanshu
Sent: Thursday, September 14, 2006 10:15 AM
To: [email protected]
Subject: Re: Mid-Tier 7.0 Installation Problem
Hey List
I know its going to be very simple but now since I have tried all my
combination (i.e. using braces ) I would like to seek your help.
I want my ACTL to execute its 'Else Action' for the below mentioned 'Run
If ' condition
( 'Status' != "New" AND 'Case ID+' != "HD" ) OR ('Status'
!=
$NULL$ AND 'Case ID+' != $NULL$)
every things works as desired when I use just one of them but with an OR
when try to have both the condition in my Run If ... I fail
Note : I do not want to make use of any other parameter other than the
Status & 'Case ID
Thanks for your quick help
Himanshu Kohli
Remedy Developer / Administrator
________________________________________________________________________
_______
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
<http://www.wwrug.org/>
<http://www.wwrug.org/>
________________________________________________________________________
_______
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
<http://www.wwrug.org/>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
<http://www.wwrug.org/>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
