Hi,
The application licenses is logged in the user log. The problem is that
the version 6.x applications, and earlier, does not utilize "real"
application licenses.
In applications from version 7, you will be able to see them both in the
user log and through the API-call.
I am in the process of upgrading rrrLicense to be able to present
application licenses as well. Until now, there has not been any
information to present.
Best Regards - Misi, RRR AB, http://www.rrr.se
> Peter:
>
> I'm in the same boat as you, but I think the user log also tracks the
> application licenses.
>
> James McKenzie
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
> Sent: Tuesday, September 19, 2006 9:45 AM
> To: [email protected]
> Subject: Re: licMon found on MattReinfeldt.com
>
>
> **
> We have ARS 6.3 and we are currently using ITSM 5.6 and are using Help
> Desk
> Floating, Change Floating, and Asset Floating licenses (as well as of
> course
> AR User Floating licenses).
>
> I have yet to figure out how to tell how many application floating
> licenses
> are being used at any time (no idea if there are logs or tables that track
> that in the DB).
>
>
>
> Thanks
> Peter Lammey
> ESPN MIT Technical Services & Applications Management
> 860-766-4761
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC
> HQISEC/L3
> Sent: Tuesday, September 19, 2006 12:41 PM
> To: [email protected]
> Subject: Re: licMon found on MattReinfeldt.com
>
>
> **
>
> Lammey:
>
> rrrLicense????
>
> James McKenzie
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
> Sent: Tuesday, September 19, 2006 9:13 AM
> To: [email protected]
> Subject: licMon found on MattReinfeldt.com
>
>
> **
>
> Our Remedy team here is looking around for some tool or utility that can
> help us manage the number of AR User floating and application floating
> licenses used by people on our production servers over a course of time.
>
> We need a way to determine proactively if we are approaching or exceeding
> our licenses that we purchased and applied.
> Remedy BMC could not give us a solid answer on how to manage this so I
> have
> been looking elsewhere for community tools, etc and I stumbled upon a
> download on Matt Reinfeldt's site under the heading "licMon.zip". I
> looked
> at the files included but I can see what this utility is about.
>
> Does anyone have documentation with screenshots, etc about this utility
> and
> what it offers?
>
>
> Thanks
> Peter Lammey
> ESPN MIT Technical Services & Applications Management
> 860-766-4761
>
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