Brian,
Actually with v7 you can see current users connected via the User Tool
if your an Admin user. It is part of the "AR System Administration
Console" ( Application --> Users/Groups/Roles --> License Review).
True this does not produce any "log file data" or history collection.
However that display is based on the "AR System Administration:
License Review" form (Vendor form) that should be possible to write an
escalation against to capture data at intervals too. (Or if you really
want to write an API client then you could simply query that form's
data on an interval and "do the right thing" too.)
I really think the trick is to know things like the following based on
the data that is there:
"Should this user have a Fixed, Floating or Read license type?"
For AR System license and EACH application license
"Should this account be suspended due to inactivity?"
"Am I getting close to needing to buy more Floating Licenses of type
'x', or 'Y'?"
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
On 9/19/06, Brian Goralczyk <[EMAIL PROTECTED]> wrote:
** Let me point out that I appreciate rrrLicense at the onset. However, it
is just a fancy utility to utilize the user log file. I once wrote a
program that ran against a 4.5 system that displayed the users currently
logged in at a semi short interval and even allowed threshold settings, and
storing the information to a log file on a daily basis or manual basis.
Something like this would be handy.
I suppose I should just take the bull by the horns and upgrade it to work on
the newer systems.
If someone else had something like this, I think it would be appreciated.
If not, I guess I will get started on it
one day soon.
Any feedback about what would be appreciated features will be accepted
graciously.
Thanks,
Brian Goralczyk
On 9/19/06, McKenzie, James J C-E LCMC HQISEC/L3
<[EMAIL PROTECTED]> wrote:
>
> **
>
>
> Peter:
>
> I'm in the same boat as you, but I think the user log also tracks the
application licenses.
>
> James McKenzie
>
>
> ________________________________
> From: Action Request System discussion list(ARSList) [
mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
>
> Sent: Tuesday, September 19, 2006 9:45 AM
> To: [email protected]
> Subject: Re: licMon found on MattReinfeldt.com
>
>
>
> **
> We have ARS 6.3 and we are currently using ITSM 5.6 and are using Help
Desk Floating, Change Floating, and Asset Floating licenses (as well as of
course AR User Floating licenses).
>
>
> I have yet to figure out how to tell how many application floating
licenses are being used at any time (no idea if there are logs or tables
that track that in the DB).
>
>
>
>
>
> Thanks
> Peter Lammey
> ESPN MIT Technical Services & Applications Management
> 860-766-4761
>
>
>
>
> ________________________________
>
>
> From: Action Request System discussion list(ARSList) [
mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
>
>
> Sent: Tuesday, September 19, 2006 12:41 PM
> To: [email protected]
> Subject: Re: licMon found on MattReinfeldt.com
>
>
> **
>
> Lammey:
>
> rrrLicense????
>
> James McKenzie
>
>
> ________________________________
> From: Action Request System discussion list(ARSList) [
mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A.
>
> Sent: Tuesday, September 19, 2006 9:13 AM
>
> To: [email protected]
> Subject: licMon found on MattReinfeldt.com
>
>
>
> **
>
> Our Remedy team here is looking around for some tool or utility that can
help us manage the number of AR User floating and application floating
licenses used by people on our production servers over a course of time.
>
> We need a way to determine proactively if we are approaching or exceeding
our licenses that we purchased and applied.
> Remedy BMC could not give us a solid answer on how to manage this so I
have been looking elsewhere for community tools, etc and I stumbled upon a
download on Matt Reinfeldt's site under the heading " licMon.zip". I looked
at the files included but I can see what this utility is about.
>
> Does anyone have documentation with screenshots, etc about this utility
and what it offers?
>
>
> Thanks
> Peter Lammey
> ESPN MIT Technical Services & Applications Management
> 860-766-4761
>
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>
>
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