Mikhail, No problem. But at this point, I hope you can forgive me for being skeptical about the focus of a "Plugin issue" too. So let's start at the basics. :)
Can you be more specific about what your seeing and what your expecting? Is this reproducible at will? Can you be more specific about the environment we are talking about? ARS Server version? Patch? RDBMS ARS client and version involved? (User Tool? Mid-Tier? Web Service? API client?) Using a load balanced? (ARS Server group?) Can you be more specific about the "request" that you think is causing what your seeing? how many forms are involved in this transaction? Do you do calls to plugins during the transaction? * Which plugins and what do they do? * Do you make any external Run Process calls? * Have you looked at filter/API/SQL logs for a sample transaction? -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/19/06, Mikhail Serate <[EMAIL PROTECTED]> wrote:
Hello Carey, Sorry I worded it wrong. We don't exactly know how many times the plugin was being loaded (or if it is being loaded at all), but we do know that there are many unclosed connections to Remedy after the request is finished. Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED]
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