Re: Crystal Reports with ARS

[Shafqat Ayaz]

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Thanks James and everyone else who replied

 

have a great day

 

shafqat

"McKenzie, James J C-E LCMC HQISEC/L3" <[EMAIL PROTECTED]> wrote:

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Shafqat:
 
You need to run a query from within the Remedy tool that calls the Crystal Report.  Any queries written against Crystal Reports will be ignored for the most part.

James McKenzie
 

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From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz
Sent: Friday, September 22, 2006 1:27 AM
To: arslist@ARSLIST.ORG
Subject: Crystal Reports with ARS

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Hi Gang
 
I have written a Crystal Report, it is a very basic report that runs on the HelpDesk form. The problem I am having is this

The report is supposed to take a parameter of the Assigned To name and then fetch all records for that user, now when I run this report from within Crystal, it works fine, but when I run it from an A/L within a form, for example press a button to run the report, the report comes back and asks for the user name and then totally ignores it! it just fetches all the record on the database. I have tried all options for example Embedded, Local, and Reporting Form, all do the same.

Environment is Oracle 9.2 ARS 5.1 Crystal Reports V10
Any help greatly appreciated.
 
thanks
 
shafqat

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Shafqat Ayaz

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