We are using v6.03.  I've looked at the packing list object but didn't
fully understand what it was used for.  Class didn't cover it too much
(least not 2nd part Adminstrator class).  Can anyone point me to a link
that explains this object?  If I can get away with using a packing list
that would be awsome =)


Bob Halstead                             

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Monday, September 25, 2006 10:38 AM
To: [email protected]
Subject: Re: Best ways to rollout new features.

Robert,

I am not sure why you felt the need to "by exporting the form and
importing it on production one at a time". Maybe you had some "good
reason" for that?

Also ARS Server Version matters a bit here too. If you are post ...
v5? (definitely v6) then there is an import in place option during the
import to production that you should fully understand before you plan
how to do your release management too.

I would also suggest that you look at the Packing List object. If you
can identify all objects that were changed on the dev server for a given
release then you can add them to a Packing List and use that arbitrary
list as a "package" of changes.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 9/25/06, Halstead, Robert <[EMAIL PROTECTED]> wrote:
> **
>
> Sorry if someone has posted this before, I'm new to the list.  I was 
> wondering if there is a good way to rollout new features and 
> enhancements to existing forms?  We have a test box that we do all of 
> our development work on and then push it to the production box.  Since

> we are new with remedy we've only done this once with some 
> complications by exporting the form and importing it on production one

> at a time.  Is there was some type of way to rollout everything at
once in some sort of package?
>
>
>
> Bob Halstead
> Advanced Services                         "The superior man cannot be
known
> in little matters,
> Bresnan Communications                   The small man may not be
entrusted
> with great concerns,
> Billings, Montana                                 but he may be known
in
> little matters."
> Office: (406) 869-5624
>                  Confucius, The Confucian Analects
> Cell: (406) 697-8083
>   __20060125_______________________This posting was submitted with 
> HTML in it___

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