I also think it's looking for Group IDs, not names. That's a change Remedy made a version or two ago. Under normal circumstances it can do the translation, but there are still a few places where it doesn't.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Tuesday, September 26, 2006 6:38 AM To: [email protected] Subject: Re: Field ID 60000-60999 Hi Misi, I believe you need single quotes around user names, and double quotes around group names. The help file from Remedy 6.3 shows the following: Defining access to requests at the group level Unlike Submitter and Assignee access, Assignee Group and dynamic group access can extend access control on a conditional basis by using explicit group and role membership. You can enable the Enable Multiple Assign Groups setting in the Server Information window to allow multiple user, group, and role names in the Assignee Group field and dynamic fields. To enter users Dan O'Connor and Mary Manager, group ID 12000, role ID -9000, and role Managers, use the following syntax: 'Dan O''Connor';'Mary Manager';12000;-9000;Managers Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Misi Mladoniczky Sent: Tuesday, September 26, 2006 8:06 AM To: [email protected] Subject: Field ID 60000-60999 Hi, I am trying to implement dynamic group fields with IDs 60000-60999. I have created my field, and can enter a Group or Group ID in the field, but when I enter a Login Name in the field, I get an error... "You cannot translate the group name in the Group List or Assignee Group field. : "Demo": Mottaget av (ARERR 1592)" Exerpt from BasicGuide-630 page 111: "Add workflow that inserts at least one explicit group name or ID, role name or ID, or user name into Field ID 60001 according to the business rules at your site. If your configuration settings in the Server Information window are enabled to allow multiple assignee groups, you can enter more than one explicit group, role, or user name into Field ID 60001. For sample syntax, see "Defining access to requests at the group level" on page 105." Does anyone have concerning this? It seems like a bug. I have only had time to test on the following platform: - ARUser630 patch 18 - ARServer630 patch 17 (Windows, SQL Server) Best Regards - Misi, RRR AB, http://www.rrr.se ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
