Mike, Check your permissions. You'll need to be an "Asset Admin" member to use the buttons (at least to start with anyway...permissions are more complex now).
NB: If you change your permissions, you will need to shut down the user tool completey and then re-open it! This is to clear the global fields which do not seem to get re-set upon a simple re-log in during the same session. It's worth having a read of the Asset Management guide which details the new permission concepts. These are now very sophistacted and include differenet types of access to different types of users depending upon which company owns the CI, who supports it, which People Organizations use it, etc ...it's different to Asset 6.0 in this respect. HTH Chris. > Good afternoon list: > > I just noticed something and I want to verify and see if anyone else has the > same issue: > > I have ITSM 7 installed (all the apps). > > I went into the Computer System class from the Asset Management Console. > > I looked at 1 of the 2 Computer Systems that they put in there during > installation. > > I wanted to make a relationship to another CI (like say a product, or disk > drive) and I was suprized to find that when I selected a Request Type of > "Asset Record", I found that the "CI Type", "Search", and "Create" buttons > were all disabled. > > Is anyone else seeing this? > > _________________________________________________________________ > Try the new Live Search today! > http://imagine-windowslive.com/minisites/searchlaunch/?locale=en-us&FORM=WLMTAG > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
