UNCLASSIFIED
Howard
I was unaware you were no longer with Remedy. Thanks for
your excellent help in the past and I wish all the best with
CedarCrestone!!
Pete
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richter, Howard
Sent: Friday, September 29, 2006 1:40 PM
To: [email protected]
Subject: HBR is back and a question on ServiceDesk 7.
First I am back.
Now for my question, does anyone have flowcharts for ServiceDesk 7.0 primarily the Problem management piece, that they can share?
I am looking at using the tasking function that is missing (and will be back in 7.0.l) to handle change request.
Thanks,
hbr
Howard
Richter
Remedy
Manager
[EMAIL PROTECTED]
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