Remedy does support returning more than one record, and it turns out
that the issue was not with the web service client but with the wsdl
generation from the Admin tool. You have to modify the output mapping
from the default.
Here is an example of the default mapping, which returns only one
record:
ROOT
Field1
Field2
etc.
Here is an example of the customization, which can be done in the admin
tool, and which will return more than one record:
ROOT [unmapped - blue circle is empty]
getListValues [must use this string, i.e. "getListValues", and
map the Form to this element rather than to ROOT]
Field1
Field2
etc.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Atul Vohra
Sent: Tuesday, September 26, 2006 7:22 PM
To: [email protected]
Subject: Re: Remedy Web service client - get list operation
As far as I remember, remedy does not "support" the getlist function
i.e. it just gets the first record.
> ----- Original Message -----
> From: "Jim O'Hara" <[EMAIL PROTECTED]>
> To: [email protected]
> Subject: Remedy Web service client - get list operation
> Date: Tue, 26 Sep 2006 19:58:23 -0400
>
>
> I am not the programmer and don't know much Java. But a programmer
> here is having trouble with a Remedy web service that has a getlist
operation.
> They are only retrieving one record, when several meet the criteria.
>
> Does anyone have a simple code sample or pseudo code for retrieving
> via getlist?
>
> Thanks,
> Jim O'Hara
>
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