I am really starting to feel like a novice here! I am creating some Als that are triggered by a button click. They then set several fields on the HPD:Helpdesk form and then the analyst hits save.
When I do a test ticket, it tells me the Cat/type/item is not valid. I have it in the system in the SHR:Categorization form. Any ideas???? ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

