I am really starting to feel like a novice here!

I am creating some Als that are triggered by a button click.  They then
set several fields on the HPD:Helpdesk form and then the analyst hits
save.

When I do a test ticket, it tells me the Cat/type/item is not valid.  I
have it in the system in the SHR:Categorization form.  

Any ideas????


ARS 6.3 Patch 18
HD 6.0
Oracle 10 w/9 libraries
Oracle lives on a remote server
Windows 2003 4 gig on app server and 8 gig on DB server

Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
Phone: 713 448 6035
[EMAIL PROTECTED]

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