We have run into this before with people that load some new
software on their PC and it overwrites a .dll or something that Remedy looks for
when running CRs. Try reloading the user tool on that PC and see if that
works.
Claire
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Welch
Sent: Wednesday, October 11, 2006 8:44 AM
To: [email protected]
Subject: Crystal Reports
For some reason just all of a sudden I am having problems running reports from one client machine… they are running into an ARERR 1658 problem with there report. This machine has run the reports before and now just stopped… I have run into this issue before and there was a way through the command prompt to fix it but for the life of me I cannot remember how to do it. If anyone has any suggestions as to what I could do to run this report I would greatly appreciate it. As a sidenote, I have uninstalled remedy and reinstalled and I can run the reports from other computers.
Thanks in advance
Brad
Remedy 5.1.2 patch 1316
Crystal Reports 9
SQL 2000
Win 2003 Server
