Re: Attachment buttons on web

[David Sanders]

** Hi Rick   I think you’ll find that the attachment field buttons are only visible when the focus is set to an attachment field slot – click on the ‘row’ in the attachment pool and the buttons you defined should then show.  Try using an active link on window open/loaded to set focus to the field and hopefully your buttons will initially be visible.   HTH   David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application   tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED]   web http://www.westoverconsulting.co.uk   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, October 16, 2006 10:00 PM To: arslist@ARSLIST.ORG Subject: Attachment buttons on web   ** Is there some reason that attachment command buttons would not appear in a web view?  There are values entered in the attachment label fields for the attachment pool, but the buttons don't show up at all.   ARS/MT 7.0 patch 2 AND ARS/MT 6.3 patch 16 (both are having the problem). Win2k3/SQL2k IE 6.0.29 -- Rick Cook Cook Enterprises 253-278-4112 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___