I think I've got my problem sorted out, so I should be able to hit the DBA 
with the appropriate questions (as soon as I find out how to get in touch 
with them!).

J.L. - I'm not sure if we have a Remedy Developer, I would assume we do, 
but I doubt I could get any of his or her time for a fairly small project 
(small, but very valuable to those who would use it).

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