To install both the CMDB 2.0 CI Viewer and the SLM 7.0 products on a remote Unix box, you'll need to run an X Server on your Windows workstation. If you use Putty to connect to your server, I'd recommend the free open-source Xming,
http://www.straightrunning.com/XmingNotes/, X Server for Windows XP/2003/Vista. There are a few other options out there, but this one is free, easy to setup and worked like a charm for us.
Hope that helps,
Michael Gould
CAO Advanced Business Solutions
U.S. House of Representatives
On 10/17/06, Jarl Grøneng <[EMAIL PROTECTED]> wrote:
Thank you for sharing this...
--
Jarl
On 10/17/06, Tony Worthington < [EMAIL PROTECTED]> wrote:
> And once you get a gui to install it, watch out for the following defect I
> have open about the installer:
>
> 1. DROP/BUILD BUG OCCURS IN (IF PRE-RELEASE)
> SLM 7.0, ARS 7.0, Solaris (but happens all platforms)
>
> 2. STEPS TO REPRODUCE:
> Try to install SLM application, the data collector piece
> It prompts you for information: Please provide the AR Server database
> information for BMC Service Level Management product
>
> For TNS Name, enter the connect stirng from you tnsnames.ora file, which
> you can tnsping
> For Database name, enter the database name of ARSystem
> Enter ARAdmin for your Database User
> and AR#Admin# for the password
>
> 3. ACTUAL RESULTS:
> Error: Database connection failed: ITSM7 ARSystem 1521 ARAdmin. Please try
> again.
>
> 4. EXPECTED RESULTS:
> The dialog labels are completely misleading, what we've had to do to make
> it work:
> TNS Name: machine name where oracle DB resides
> Database name: SID value from tnsnames.ora file
>
> 5. ADDITIONAL INFO:
>
> I am trying to install SLM 7.0 on a Solaris 9 server, and I have met all
> the prerequisites. The install starts out fine, but when it reaches the
> point where it tries to verify my ARAdmin login on my Oracle server, it
> gets an error saying it cannot connect (please see the attached screen
> shots file). I know the connection can be made, because I can both tnsping
> the connect string (ITSM7), and I can also actually login on the ARAdmin
> account using sqlplus (from Oracle). My shell environment has all the
> Oracle environment variables in it that describe the database, and has the
> LD_LIBRARY_PATH variable containing all the 32-bit Oracle binaries. What
> is the connection method this installer uses to attempt the database
> connection? How can I force it to properly find my database? I am running
> the SLM install as root on my AR server, but the database itself is on
> another host (referred to by the ITSM7 TNS name I mentioned before). And
> of course, the AR server itself is functioning just fine against that
> database.
>
>
> --
> Tony Worthington
> [EMAIL PROTECTED]
> 262-703-5911
>
>
>
> Jarl Grøneng < [EMAIL PROTECTED]>
> Sent by: "Action Request System discussion list(ARSList)"
> <[email protected]>
> 10/17/2006 08:39 AM
> Please respond to
> [email protected]
>
>
> To
> [email protected]
> cc
>
> Subject
> SLM 7 install on Solaris
>
>
>
>
>
>
> I wonder who responsible for the installer on SLM 7 on Solaris, now I
> need a graphical console to be able to install it....
>
> Sigh....
>
> --
> Jarl
>
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