I finally got the keys I requested yesterday. Remedy
Support told me that they have had problems with their email engine. They
show they emailed them to me yesterday, but I never got
them.
Laura
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Tuesday, October 17, 2006 5:29 PM
To: [email protected]
Subject: Re: Remedy Support Site - Fixed?
I just received my license keys ... 3.5 hours !
Susan
On 10/17/06, Eric
Roys <[EMAIL PROTECTED]>
wrote:
**... Still waiting, too... ever since first thing this AM.Eric RoysSr. Software EngineerVerizon BusinessEmail: [EMAIL PROTECTED]CONFIDENTIALITY: The information contained in this message and any attachment may be proprietary, confidential, and privileged or subject to the work product doctrine and thus protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it and all copies and backups thereof. Thank you.
**
From: Action Request System discussion list(ARSList) [mailto:[email protected] ] On Behalf Of Laura York
Sent: Tuesday, October 17, 2006 4:43 PM
To: [email protected]
Subject: Re: Remedy Support Site - Fixed?
Susan, have you gotten anything yet?I've been waiting over 5 hours now for licenses. Has anyone gotten licenses today? I have also opened several tickets and all of them are still sitting in New status... They must really be swamped.Laura York
Remedy Support
generationE Technologies
**
From: Action Request System discussion list(ARSList) [mailto:[email protected] ] On Behalf Of Susan Palmer
Sent: Tuesday, October 17, 2006 2:06 PM
To: [email protected]
Subject: Re: Remedy Support Site - Fixed?
I'm waiting for licenses right now also, but only requested them 10 minutes ago. That was not a clearly marked process either!Susan
On 10/17/06, Laura York <[EMAIL PROTECTED] > wrote:Has anyone been able to get licenses from the new site. I put a request in
several hours ago and still have not received my license keys. I got a
message that said my request was successful and they would be emailed to
me...
Laura York
Remedy Support
generationE Technologies
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