LJ -

This doesn't crash my 7.0.00p2 user tool (if it makes a difference, or if 
you have that option...)


-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



"L. J. Head" <[EMAIL PROTECTED]> 
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10/19/2006 03:14 PM
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Subject
How to Crash the user tool






** 
Attached is a zip file renamed to .txt to bypass file type filtering.
 
Steps to take to re-produce in this def is:
 
1. open the form in submit mode
2. press button
3. when dialog opens press button again
 
Your user tool should now be crashed.  This has been tested on v6.3 no 
patch and v6.3 patch 18.  I would submit this as a bug but my support 
contract expired 30 Sept so I figured I would share it with someone.  Feel 
free to submit it as a bug yourself if you see fit.
 
The scenario this is reproducing,
I have a main form that is opening a sub form on button press.  I do not 
wish to have this sub form open if the primary form has not been submitted 
yet.  So I set a flag field on the parent field and then do a submit.  I 
have an after submit AL that opens the newly submitted record in a modify 
window  The user has levied a requirement on me that they do not want more 
than one copy of the window open at a time, therefore I send an event to 
the recently submitted window to close.  On display of the modify window I 
have an AL that checks for the flag being set and if it is it opens the 
sub form in a dialog window.  At this point everything seems to work fine 
until that dialog box closes...as soon as it does the user tool crashes. I 
have been able to modify my workflow to bypass this problem and it is no 
longer an issue but I was able to build this test app to replicate the 
issue.
 
Enjoy
 
L. J. Head
Software Engineer
Remedy Approved Consultant
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