Sharon,
We are using a product from Mobile Reach to accomplish this same task.
Mobile Reach has a great product and a great support staff to help with
any issues you may have.  The sales contact that I use is Mike McKee
O - 919.371.2188
C - 919.434.3082
If you want to talk more about them and their product off the list,
contact me anytime.  [EMAIL PROTECTED]
Brandi

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Menachem, Sharon
Sent: Tuesday, October 31, 2006 7:50 AM
To: [email protected]
Subject: Re: Alternate solutions to replace Palm Link for Asset Count

Michiel,

You hit the nail on the head with your second option - I will take a
look at Aeroprise.


Thanks,
Sharon

 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen
Sent: Tuesday, October 31, 2006 2:33 PM
To: [email protected]
Subject: Re: Alternate solutions to replace Palm Link for Asset Count

Sharon,

Your e-mail was not really clear to me; what are you trying to achieve?

 If you want to discover assets on your network (wired infrastructure)
you could try using a discovery tool, such as Microsoft SMS or BMC
Discovery Express and loading the results in AST:Asset.
If you would like to use a handheld computer to store information and
merge that into AST:Asset you could try products as Aeroprise. They
allow to collect information on your PDA and synchronize that with
Remedy when you get back in your office and connect your PDA to your
computer.

Kind regards,

Michiel

On 10/31/06, Menachem, Sharon <[EMAIL PROTECTED]> wrote:
> **
>
>
> We are interested in replacing the Palm Link to count our company
inventory.
>
> We don't have a wireless infrastructure and need to perform the count 
> with a wired infrastructure.
>
> We do not have the Asset module but are using the AST:Asset form to 
> hold the companies fixed assets.
>
> Can anyone suggest any solutions that would work on our platform: ARS 
> 5.1.2 patch 1484 on Win 2003 with SQL 2000 SP3, Helpdesk 5.6 and 
> Mid-Tier 6.0.1
>
> Thanks,
> Sharon
>
>
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