Thank you both Brandi and Sandra.
Thanks, Sharon IL Helpdesk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hennigan, Sandra H CTR OSD-CIO Sent: Wednesday, November 01, 2006 3:51 PM To: [email protected] Subject: Re: Alternate solutions to replace Palm Link for Asset Count (U) UNCLASSIFIED Another good company to work with is Navara Software Engineering www.navara.com Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, November 01, 2006 8:43 AM To: [email protected] Subject: Re: Alternate solutions to replace Palm Link for Asset Count Sharon, We are using a product from Mobile Reach to accomplish this same task. Mobile Reach has a great product and a great support staff to help with any issues you may have. The sales contact that I use is Mike McKee O - 919.371.2188 C - 919.434.3082 If you want to talk more about them and their product off the list, contact me anytime. [EMAIL PROTECTED] Brandi -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Menachem, Sharon Sent: Tuesday, October 31, 2006 7:50 AM To: [email protected] Subject: Re: Alternate solutions to replace Palm Link for Asset Count Michiel, You hit the nail on the head with your second option - I will take a look at Aeroprise. Thanks, Sharon -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Tuesday, October 31, 2006 2:33 PM To: [email protected] Subject: Re: Alternate solutions to replace Palm Link for Asset Count Sharon, Your e-mail was not really clear to me; what are you trying to achieve? If you want to discover assets on your network (wired infrastructure) you could try using a discovery tool, such as Microsoft SMS or BMC Discovery Express and loading the results in AST:Asset. If you would like to use a handheld computer to store information and merge that into AST:Asset you could try products as Aeroprise. They allow to collect information on your PDA and synchronize that with Remedy when you get back in your office and connect your PDA to your computer. Kind regards, Michiel On 10/31/06, Menachem, Sharon <[EMAIL PROTECTED]> wrote: > ** > > > We are interested in replacing the Palm Link to count our company inventory. > > We don't have a wireless infrastructure and need to perform the count > with a wired infrastructure. > > We do not have the Asset module but are using the AST:Asset form to > hold the companies fixed assets. > > Can anyone suggest any solutions that would work on our platform: ARS > 5.1.2 patch 1484 on Win 2003 with SQL 2000 SP3, Helpdesk 5.6 and > Mid-Tier 6.0.1 > > Thanks, > Sharon > > > ********************************************************************** > ************* This email message and any attachments thereto are > intended only for use by the addressee(s) named above, and may contain > legally privileged and/or confidential information. 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