Chris: The FB server you are referring to is the FB history collection daemon. This thing is a java process that constantly connects to, queries, and writes to Remedy via the Remedy api. You are going to want this on the same machine as the arserver to keep the traffic off the network. You will only see utilization from this process if you have fb variables set up that collect history or summary data; and it can get busy fast depending on the collection intervals and purge/delete intervals. Also, if it stops working and you start to see Out of Memory errors, you will need to increase the max heap size the process can allocate. Not exactly sure how to do this on a Windows machine. I can say that on a server I've witnessed, ~50 fb's requires ~1gb of memory, where the average collection interval is in the neighborhood of 15 minutes, and the data is purged after ~1-2 weeks.
The component that renders the flashboard is bundled with the mid-tier. It consists of a series of jars within the midt-tier installation (war/WEB-INF/lib) directory. Axton Grams On 11/1/06, strauss <[EMAIL PROTECTED]> wrote:
Has anyone been able to detect a difference in performance between having the Flashboards server installed on the AR Server machine versus on the Mid-Tier server machine?? I am still toying with architecture on the 7.00.01 systems I am building here (Win2K3). The AR server is on much better hardware than mid-tier plus it is x64 Win2K3, so it may be the obvious choice. BTW, I am going back to the IIS 6 - ServletExec 5 - Mid-Tier 7.00.01 combo for now - I have had a ticket open for a week now in New status for the Tomcat server JVM issue (all ITSM 7 support consoles crash tomcat/jvm/mid-tier) with no response so they (BMC Remedy) really don't support the configuration that they are installing with 7.00.01 yet. Back to something that I KNOW works so that I can keep working on ITSM!!! Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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