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UNCLASSIFIED
 
When I click the link, I am prompted for login.  I login (successfully?) and receive "You are about to be redirected to a connection . . . click Yes or No.  I click Yes to continue. URL resolves to http://support.bmc.com/arsys/apps/remcspenu.bmc.com/SSP/BMC%3ASSP%3AAdvancedSearchPage/AutonomySrchMain/?cacheid=25e396a9
Bottom left of frame: Waiting to load userdata.js
And there it sits
 
I am using Internet Explorer 6.0.2900 SP2
Pop-ups are not blocked - I even set my IE to block pop-ups then added the URL as "allow"
Remedy Support's answer was that the site was working - and I expect it is - and I expect I have a setting that needs to be modified but not sure which one.
 
Ideas?????
 

Sandra Hennigan

OSD Remedy Administrator

Office # 703-602-2525 x251

CACI - Ever Vigilant™

 

Apparently, there is nothing that cannot happen today.  Mark Twain

 
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