**

Just wondering - why are you thinking of dropping support?

Is it - because your system is "static/not changing" and you are comfortable with supporting it yourself?

Is it - because support is too much money for what you are getting?

Is it - you have a custom system - and support doe not provide what you need?

Other?

-John


John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax



On Nov 3, 2006, at 3:13 PM, Mahan, Janet L [LTD] wrote:

**

We are thinking of dropping our Remedy annual maintenance.  I cannot find anything on the website about the option of purchasing upgrades, etc… without maintenance.  Also, does anyone know if you can call and get support on a case by case basis with a maintenance contract?

Janet L. Mahan
Network Systems Management
Systems Admin II
941.766.6199
[EMAIL PROTECTED]
http://www.embarq.com/



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