** You have the right form you just need to change the view that is defaulting. Open the form in the Admin tool and go to the Tool bar Form | Select View (or Manage Views)


On 11/10/06, Heynewgirl <[EMAIL PROTECTED]> wrote:
Hi,

I have just taken over as Sys Admin and was wondering what is the best
way to find a form in the forms list when you dont know the name.  For
instance, I have the form on my client that is called HPD:Helpdesk.  I
am trying to change the way the form looks in the client.  When I click
on the HPD:Helpdesk it is only the the web form.  I cannot find the
client version of the form anywhere.  As far as I understand we used
all the standard Remedy form names.  We just migrated from 5.5 to ARS
6.3 at the end of August.

Thanks
Katherine.

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"



--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
703-376-1249 __20060125_______________________This posting was submitted with HTML in it___

Reply via email to