I also heard that Viadyne was the entity in charge of the Supportweb "upgrade". Not exactly riding a sparkling track record of success, are they?
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Taker Sent: Thursday, November 09, 2006 9:33 AM To: [email protected] Subject: Re: OT:Interesting ITSM7 Observations OR Why would they do that? Unfortunately, all of the items you've listed are due to the fact that BMC bought Viadyne (once viaTIL then BMC rebranded it to ITSP) and has since morphed their product and the old ITSM into the newest version (ITSM 7) To me this is just carelessness but not something I'm surprised at considering the source Taker ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

