It sounds like a separate home directory exist for each user and the cached
forms for the user in question are corrupt. Have the user log into the ws
where the problem is occurring, then go to tools, preference and check the
home directory (with 7.x the default it: C:\Documents and
Settings\[userloginnamehere]\Application Data\AR System\Home). Next, delete
all the form cache folders..but DON'Tdelete the arcmds forlder because
macro are stored there. Then have the user login again and try the forms.
Thanks,
|---------+---------------------------->
| | Dwayne Martin |
| | <[EMAIL PROTECTED]|
| | > |
| | Sent by: "Action |
| | Request System |
| | discussion |
| | list(ARSList)" |
| | <[EMAIL PROTECTED]|
| | ORG> |
| | |
| | |
| | 11/16/2006 12:24 |
| | PM |
| | Please respond to|
| | arslist |
| | |
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| To: [email protected]
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| cc:
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| bcc:
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| Subject: Multiple home page windows for user
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Here's a stumper for you.
When our Remedy users log in, a control panel opens as the
home page- except for one user. When he logs in, an obsolete
control panel that nobody uses anymore appears, then about 9
(the number keeps growing) windows of the correct control
panel. This just started happening. All his settings are
correct as far as I can see, including the “Home Page” panel
of the “Options” window. We also have the correct home page
set in “Server Information/Configuration/Default Home Page.”
If he moves to a different machine, or if someone else logs in
on his machine, everything works properly.
We uninstalled and reinstalled the User tool, and at first it
seemed to cure the problem. But now it is happening again.
Gremlins? Demon possession? I am stumped.
(ARS 6.3, HPUX 11 server, Oracle 9.2 db)
Dwayne Martin
Computing Support
James Madison University
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